Support

Calibrate by Verto Studios

We're here to help. If you have a question not answered below, reach out directly.

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Frequently Asked Questions

Where is my data stored?

All your logs, notes, and generated PDFs are stored only on your device. Nothing is uploaded to any server. Your health data stays private.

How do I generate my weekly PDF?

The weekly clinician report generates automatically each Friday once you've logged at least 4 days that week. You'll see a "Report ready" glow on your Weekly Evidence Strip on the home screen. Tap it to preview and share.

Can I edit a log from a previous day?

Yes. Tap any past day on the Calibration Arc or in your log history to open and edit that day's entry.

What happens at Day 90?

At Day 90 you'll see an exit modal with three options: continue another 90 days, restart your journey for a new medication, or archive your current journey and keep your PDF history.

How do I restore my subscription?

Go to Settings → Restore Purchases. This works if you previously subscribed on the same Apple ID.

Is Calibrate a medical app?

No. Calibrate is a personal symptom journal to help you capture your own observations for conversations with your prescriber. It is not a medical device and does not provide diagnoses, prescriptions, or medical advice.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to iPhone Settings → your name → Subscriptions → Calibrate → Cancel Subscription.


Still need help? Email mads.hundahl88@gmail.com — we typically respond within 1 business day.